Careers

Join the Exxat team

exxat infographic

Employee Perks

Paid Days off

Insurance Benefits

Learning Opportunities

Business Travels

Sponsored Meals

Maternity and Paternity Leave

Why Exxat?

Exxat-US

What our Employees Say About Us

I joined Exxat in March 2018.

Exxat gave me the opportunity to work independently and trusted my work.

Exxat offers an excellent working experience with opportunity for personal and professional growth. Culture here encourages one to widen their learning scope.

Meenakshi Gupta, Customer Success Representative

“Exxat was my first job and I was very apprehensive. But the ambience was so welcoming I never missed home. My teammates here brought me breakfast to make sure I ate well. It felt like a second home instead of a workplace”

Aarefa Bhurka, Programmer Analyst

The fact that we are given the safety net to think out of the box and that we embrace change at Exxat, inspires me to be creative and makes me happy to be a part of this enthusiastic Family.

Pinaz Driver, Training Executive

I have seen vast changes in myself since I started working with Exxat in terms of my confidence and my communication. I have also become more positive about everything that happens in life, whether it is good or bad. I compete only with myself and challenge myself to do better every day

Sameer Bhaise, Product Owner

I like everything I do, but my favorite part of my role is explaining the requirements to the developers and explaining whatever we have developed to the clients. These are the two things which make me very happy.

Madhura Prabhu, Sr. Business Analyst

“Everyone in Exxat is working on the latest technology. If you don’t have the answer, Exxat gives us time to explore and come up with solutions. So that inculcates in us a “don’t give up” attitude and encourages continuous learning.”

Darpan Bafna, Programmer Analyst

Life at Exxat

Birthday Celebration activity as a part of employee engagement at Exxat

Birthday Celebration

Blood Donation Camp at exxat in year 2019

Blood donation camp 2019

International Yoga Day Celebrated at Exxat 2019

Celebrating International Yoga Day

Cohere Exxat's user conference in 2018

Cohere 2018

Dinner with Exxat's School Partners

Dinner with our school partners

Escape Room Exxat

Escape room

Exxat Premier League Cricket Tournament

Exxat Premier League (Cricket Match)

Festival Celebration at Exxat

Festival Celebration

Hackathon 2019 at exxat

Hackathon 2019

Leadership Track at Exxat

Leadership Track

March 1st Mailing Activity at Exxat

March 1st Mailing

Exxat's CEO speaks at TEDX event at GCET

Our CEO speaks at TEDXGCET January 2019

Exxat's Picnic

Picnic

Staff Shoutouts at Exxat

Staff Shoutouts at Exxat

Exxat Team Dinner

Team dinners

Exxat US Employee Retreat

US Employee Retreat

Exxat's War Room

War Room

World Environment Day at Exxat

World environment day

Current Job Opportunities

Description: As a Software Engineer you will have strong programming background and experience working in building enterprise using .Net or Java stack. You have experience working in cloud technologies and in JavaScript based frameworks. You have a passion for creating great software and applications in an agile scrum environment.

Responsibilities : 

  • Produce clean code and automated tests.
  • Expertise in Java or .Net dev stack and in any JavaScript based framework like Angular, Node.js, React etc.
  • Full stack understanding of web/mobile/API/database development concepts and patterns
  • Design and develop high quality software services and features, working with architects and other team members
  • Participate in, contribute to and continuously improve Agile software development processes.
  • Align with enterprise architecture frameworks and standards.
  • Work under the guidance of development managers or others to analyse, modify and implement various common business needs
  • Strive for quality of performance, usability, reliability, maintainability and extensibility
  • Conduct research, make recommendations and apply new technologies
  • Implement unit, integration and other automated tests Qualifications

NICE TO HAVE :

  • Understanding of DevOps, automation testing, test driven development, behaviour driven
  • development, serverless or micro-services
  • Experience with AWS or Azure cloud technologies (such as Azure Functions, Lambda or DynamoDB)
  • Understanding of Agile Scrum and SDLC principles

POSITION REQUIREMENT:

* BCA/MCA or any other relevant bachelor’s degree or Diploma in IT, EC & Communication, business administration, Marketing and Sales

* 2 years + experience in customer support and client communication

*Must have: Excellent verbal and written communication skills. Excellent English proficiency and ability to communicate clearly and fluently with the clients and Customer Success Representatives based in US and technical support and onboarding teams based in India offices

*Strong problem-solving, critical and analytical skills. Should have Independent judgment, initiative and ability to evaluate and analyze data and make recommendations.

*Willing to work in evening and night shifts as per business requirements

*Great team player and coordination

*Preferred skills: Experience using help desk software (Salesforce) and remote support tools (MS Office, SQL server)

 POSITION RESPONSIBILITIES:

*Maintain high customer satisfaction with a primary focus on providing the best customer support

*Interact with clients via phone, email, chat, proficiently and effectively to assist them with system functionalities

*Collaborate with the CSRs/Users and technical team for effective client onboarding and support

*Track, follow-up and ensure that the customer’s outstanding issues are resolved effectively and in a timely manner

*Coordinate support ticket prioritization, product enhancement

*Quickly identify when issues are more complex (and when there is a client escalation), gather appropriate information to triage to a senior member of the product analysis team to resolve and ensure effective communication with the client and resolution of the issue.

*Analyze user issues/requests, observe trends and data and come up with feasible solutions and ideas for process improvement and better client support. Liaise with other domain/hub coordinators for addressing and resolving common issues and explore best practices/long-term solutions.

*Prepare documentation and reports on routine customer correspondence and client escalations (RCA) for future reference purpose

*Have In-dept knowledge about the product (System Navigation), Domain (Allied healthcare), help desk software (Salesforce) and other related and required tools and system.

*Contribute effectively in UAT during sprint release.

Function: Product Support and Onboarding

POSITION OVERVIEW

 Job Purpose/ Accountability: To ensure timely delivery and quality of all the customer deliverables.

 MAJOR DELIVERABLES

  • Generate client specific reports using database
  • Resolving tickets received from clients within defined SLA
  • Coordinate with developers for the issues received in tickets to fix it for clients
  • Follow up with other teams on the issues which require code change and inform the clients accordingly
  • Coordinate with US team to get input on tickets and tasks
  • Setting up evaluation forms, based on the client requirements and guidelines.
  • Data downloading, cleaning, analysis and importing as per the client requirements
  • Prioritization and resolution of L1 & L2 tickets
  • Train the new team members, understand the process and provide the domain knowledge (Applicable only for Sr. Product Analyst)
  • Analyze metrics to continually improve company products.
  • Analyzing product data to make product recommendations

Reports to: Domain Lead

PERSON OVERVIEW

 Qualification:  Graduate/Post Graduate in any stream of engineering or equivalent, MCA, MSc (CS)

 Experience:  1 – 5 years

 Essential Attributes (Experience / Exposure characteristics):

Good written and verbal communication

Basic Technical Knowledge

Basic SQL Knowledge

Interpersonal Skills

Good email/ phone etiquettes

Domain knowledge – Will be an added advantage

Previous product analysis experience – Preferred

The ability to balance customer needs against the company’s vision.

Functional / Technical Competencies : Basic SQL knowledge, MS Office

 Behavioral Competencies: Drive for results, Customer focus, Decision Making, Ownership, Teamwork, Handling Pressure, Interpersonal skills, Time Management, Think out of the box,The candidate will have to work in rotational shifts to meet customer’s deliverables timelines.

POSITION OVERVIEW

Eligibility Criteria:
Candidates should be graduate (any discipline)
• Should have a degree or certificate in graphic designing from an accredited institute.
• Location: Pune
• Experience: 3-7 years

Roles & Responsibilities:
• Understanding client & team brief & ideating on creative concepts.
• Visualizing & coming up with creative designs and concepts.
• Illustrating or creating rough sketches of material, discussing them with clients and/or supervisors and making necessary changes.
• Conceptual understanding of User Interface Design and the Design Process.
• Design the UI’s based out of deep understanding of usability principles and best UI design practices.
• Web-based design experience for consumer oriented websites & e-commerce services.
• Working out latest design trends like Mobile UI and App designs.
• Create pixel perfect, well balanced UI layouts for web, tablets and mobile applications.
• Quickly able to convert Mockups & Wireframes to Reusable Interfaces compatible with modern practices in a fast-paced, highly iterative development environment.
• Creation of Graphic Design for Social Media Posts
• Creation of Gifs and animations
• Creation of Illustrations, Sketches based on brief.
• Create user interface elements, style guides, and developer-friendly assets.
• Creates a variety of UI assets, art work, multimedia, web, icons, and other visual elements.
• Design business collaterals, such as presentations, infographics, eBooks, blog illustrations, standees, logos, visiting cards, booth design, branding etc.
• Excellent understanding of basic design aspects including typography, colours , balance, visual hierarchy and attention to detail.
• Creating visual designs that effectively communicate the message to the Web and Mobile users, through Infographic, creative layouts, user interface elements, online banners, Social Media Posts and icons.

Requirements:
• Design Experience in enterprise application design will be big plus.
• Animation/Illustration skills preferred.
• Knowledge of Infographic / Motion graphic / Video editing.
• A strong portfolio of work that showcases not only your visual design aesthetic, but demonstrates the thought process behind every design decision.
• Present your ideas through low to high fidelity prototypes
• Show an online portfolio of recent UI and UX work.
• Strong knowledge of design standards and stays constantly updated on international best practices.
• You should have exceptionally good visualizing & design sense and can handle creative.
• Juggle multiple projects and deliver quality output on time.
• Good time-management, multi-tasking, and communication skills.
• Estimating the time required to complete the work and providing estimates for Leads.
• Impressive communication skills. Can effectively convey your ideas verbally. Explain your thinking process and point of view in written format.

Key Performance Indicators:
• Quality
• On time delivery
• Contribution of new ideas

Job Summary
Job Type : Full Time
Job Role : UI UX Designer
Job Category : MBA,Diploma,BSc/BCA/BBM,3 to 7 Yr Exp,Multimedia
Who can apply : Experienced (3 to 7 Years)

 

POSITION OVERVIEW

 Job Purpose/ Accountability: A Business Analysts role is to ensure that solutions offered by Exxat’s products meet business needs and requirements. A Business Analyst conducts the requirement and works with various project team members in designing and executing/implementing the requirements. Business Analyst provide consulting inputs for the workflow of software products and also performs user acceptance tests, develops test cases and conducts clinical validation and Business requirement validation of the Product.

Major Deliverables:

  • Performing requirements analysis for:
    1. evaluating business processes,
    2. anticipating requirements,
    3. uncovering areas for improvement
    4. developing and implementing solutions.
  • Conduct product knowledge training and clinical presentations for team/clients.
  • Serving as a liaison between stakeholders and users.
  • Monitoring deliverables and ensuring timely completion of projects.
  • Performing user acceptance testing.
  • Updating, implementing and maintaining procedures.
  • Staying up-to-date on the latest process and IT advancements to automate and modernize systems
  • Utilizing and validating the applications as an end-user by performing post processing.
    1. Analyze, create use cases and test the end customer inputs/feedback.Pre/Post processing of workflows
    2. Consultation/testing on Reporting applications.
    3. Create, own, document and test high quality clinical test/use case.
    4. Provide inputs and consultation for business flows test activities.
    5. Domain expert, delivering weekly and monthly business flow  scenarios and present them to client.
    6. Preparing test documents based on functional specifications.
    7. Test cases Design and Execution.
    8. System testing, Functionality testing, and Performance testing.
    9. Working closely with Project manager / SCRUM Master / Delivery Lead and involving in document review meetings.
  • Conduct Technical/Testing:
    1. Test cycle activities in Software Development Life Cycle using Agile.
    2. Verification & Validation of Products

SPECIAL TASKS: Support COO in Business Development Activities, creating presentations, videos or other collaterals

Supervises: Business Analysts

  • Reports to: QA Lead/ Product Owner

PERSON OVERVIEW

  • Educational Qualification/ Training – Bachelor’s degree or equivalent experience in healthcare, sciences, or information systems

Experience

  • 5+ or more years of Product consulting and/or support experience
  • Should possess at least 3/more of the below application / Business / Functional areas experience (Development / Implementation / Application Maintenance Support)

Essential Attributes (Experience / Exposure characteristics): (The most desirable experience/ attributes)

  • Product Engineering experience
  • (Agile) Requirements Engineering
  • (Agile) Project Management

Functional / Technical Competencies:

  • Domain knowledge of the following would be preferable:
  • Patient Billing – Charges, Payments & Adjustments
  • Patient Admission and Discharge
  • Nursing and Ward Management
  • Ancillary units – Clinical Labs, Radiology Labs. OR, Pharmacy etc.,
  • Support units – CSSD, Diet management, House Keeping etc.,
  • Claims management – Claim submission, Payments, Denials, Bad Debts etc.,
  • Minimum knowledge on few Specialties – Internal Medicine, Family Medicine, Emergency etc.,

Behavioral Competencies:

  • Strong customer relation skills with the ability to establish and build client rapport.
  • Excellent time management skills
  • Ability to work in a team
  • Communication skills
  • Analytical thinking

 

Responsibilities:

  • Responsible for designing robust automation framework.
  • Responsible for designing the new scripts.
  • Responsible for executing the sanity functional & regression automation scripts using azure pipeline
  • Ability to trouble shoot the automation scripts.
  • Responsible for integration of the scripts
  • Responsible to see Nightly Report and understand the reasons of failure
  • Upkeeps(Maintenance)  all the  Automation Scripts
  • Responsible for suggesting the Automation  framework changes.
  •  Good knowledge of object oriented programming, along with requisite coding and debugging skills.
  •  Strong knowledge of software QA methodologies, tools and processes.
  •  Experience in writing clear, concise and comprehensive test scenarios, test cases & executing them.
  •  Mandatory Expertise in Automation testing .
  •  Excellent verbal and written communication skills.
  •  Strong analytical and problem solving skills.
  •  Need to be an excellent team player.

Experience and Qualifications

  •  B.E./B.Tech. Or M.C.A. in Computer Science from a reputed University.
  •  4-5 years of strong automation experience with Selenium and Appium

Essential Skills / Experience

  •  Implementation using Page Object Model (POM) / Page Factory
  •  Strong programming knowledge using Java
  •  Strong experience on iOS and Android mobile automation
  •  Knowledge on Groovy will be added advantage.
  •  Experience in creation, implementation of various automation frameworks using various tools
  •  Good communication skills
  •  Experience working on Agile model will be an advantage

Required Knowledge and Skills

• Consistently demonstrated ability to exceed the requirements of Senior Software Engineer.
• 3+ Years of relevant industry experience.
• Hands on Preferably Microsoft Certified Professional Developer or have good command over all Microsoft Technologies
• Good knowledge of the company product development lifecycle and the process tools.
• Good knowledge of Agile methodologies
• Good knowledge of design patterns
• Sound industry trends awareness.
• Good knowledge of C#, ASP NET Core 2.0, Generics, Reflection, Web APIs, Swagger, Entity Framework Core, Angular 5, Bootstrap, Factory design pattern, Token based Authentication, Microsoft Sql Server & NoSQL.
• Good knowledge Version controlling with Git using VSTS.
• Microsoft Azure Exposure.
• Docker container-based development & deployment.
• Sound Knowledge of unit testing methodologies and frameworks
• Good communication skills.
• Good time management skills.
• Good ability to anticipate issues and formulate remedial actions.
• Good interpersonal and team working skills.
• Sound ability to take on multiple assignments.
• Good command of written and spoken English.
• Good problem-solving skills.
• Easily adaptable to company culture.

General Responsibilities

• Own one or more modules of the Product under development
• Mentor junior team members with the assistance of PM/Architect
• Flexible in working under changing and different work settings.
• Maintain high team morale.
• Adhere to company and Product standards and guidelines.
• Accurate time accounting and reporting of own work.
• Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence and report same to reporting manager.
• Pay high attention to detail in all work.
• Quality, on time delivery of agreed deliverables.
• Contribute to the company knowledge base and process improvements.

Product Responsibilities

• Conduct system wide requirement analysis.
• Conduct module level work effort estimations and integrate for the whole system
• Will work under the guidance of the PM/Architect/Senior Tech Lead
• Thoroughly understand the Requirements and Design.
• Develop detailed design.
• Design and implement automated unit testing framework as required
• Use best practices and coding standards.
• Conduct thorough unit testing using the automated unit test framework
• Conduct peer-reviews and lead reviews and provide feedback
• Provide accurate and detailed weekly task reports.
• Clarify all unknown areas, which are communicated by the customers.
• Develop, maintain, troubleshoot, enhance and document components develop by self and others as per the requirements and detailed design
• Conduct thorough unit testing for the whole system
• Conduct configuration and team management of own work
• Conduct Product risk identification and mitigation action planning with the project manager

Reporting and Ownership

• Reports to the PM/Architect/Senior Tech Lead.
• Own one or more modules of the Product(s) under development

Desired Skills & Experience

• Minimum Requirements 3+ years’ experience as a Software Developer
• Prior experience in a technical leadership position
• College or University degree in Computer Science or a related discipline

Responsibilities:

• Ensure accurate and consistent review of documents that students upload, based on the guidelines given to us by individual schools. This must be done within 24-48 hours.

• Checking/Reviewing documents, related to health insurance, TB test or chest X-ray, Vaccination, Hepatitis B immunization, Blood Titer or chicken pox vaccination, influenza vaccinations, any other non-medical and site-specific documents etc. uploaded by students, before the start of their program and clinical rotations.

• Must have knowledge and understanding on medical immunizations to be able to approve these documents that are uploaded by students.

• The documents that are uploaded by the students can be medical or non-medical documents. Should be able to review all such documents that are required by school for students to upload.

• Should be able to review the documents in English and send a message to the students with details about the missing information. Must have good computer skills to review the documents online and mark them as approved or disapproved etc.

• Have a clear understanding on what the school requirements are to approve these documents, as student’s clinical rotations, depends on the accuracy of these documents.

• Responsible to send out weekly or monthly reminders to the students, for any pending or disapproved documents. We follow school criteria on sending out notifications.

• Communicate with your team lead on any documents that need special attention.

• Respond to query’s that the student will have for any disapproved documents or any document notes that have been made for a student’s document.

• Ensure that all the documents are reviewed and approved before the due date set by the school.

Preferred Skills:

• Bachelor’s degree in nursing or equivalent is mandatory.
• Good English language skills (verbal and written).
• Must have good knowledge of medicines and nursing or life science terminologies.
• Must have good knowledge and understanding of vaccinations.
• Good computer knowledge is mandatory.
• Willing to work in night shift.

Role description:

Exxat is a software development company, building products changing the way allied healthcare education and services are managed. We operate out of our US and India offices. We are a young and agile organization with a long way to go. If you are quick learner excited by ambiguity and have a solution oriented approach, this is the place for you.

We are currently looking for Data Engineers focused on design and implementation of ETL processes, with an in-depth knowledge of database, data modelling, and different database technologies. The data engineer will help us build robust, stable and scalable data pipelines, and model data for decision support requirements. The data engineer will also be closely working with functional owners to understand key data requirements from a business standpoint.

Responsibilities:

  • Design, develop and implement data pipelines spanning multiple databases and technologies
  • Gather requirements and business process knowledge in order to transform the data in a way that’s geared towards the needs of end users
  • Maintain and improve already existing processes
  • Ensure that the data architecture is scalable and maintainable
  • Work with the business in designing and delivering correct, high quality data
  • Investigate data to identify potential issues within ETL pipelines, notify end-users and propose adequate solutions
  • Prepare documentation for further reference
  • Prepare data models in accordance with reporting layer requirements

Basic Qualifications:

  • E./B.Tech. Or M.C.A. in Computer Science from a reputed University.
  • 3-7 years of experience in data engineering, predominantly focused on ETL solutions.
  • Experience of working with multi-cultural and geographically disparate teams.
  • Experience of working with Agile Methodologies including TDD.
  • SQL knowledge (query performance tuning, index maintenance, etc.) as well as an understanding of database structure.
  • Knowledge of data modelling principles.
  • Organizational skills: time management and planning.
  • Knowledge of ETL tools.
  • Knowledge of various relational and non-relational data storage mechanisms, SQL/NoSQL and Big Data technologies.
  • High attention to detail.
  • Passionate about complex data structures and problem solving.
  • Ability to pick up new data tools and concepts quickly.
  • Understanding of data models and reporting tools.

Role description: To develop and Execute Test Cases to the needs and requirements as per the defined business.

MAJOR DELIVERABLES:

  • Conduct Requirement Analysis to understand requirements from end users perspective.
  • Conduct Impact Analysis to analyse the impact of new requirement on the existing product.
  • Design and create test scenarios and scripts to address business and technical use cases.
  • Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives
  • Analyze and evaluate user needs and develop Testing Solutions.
  • Maintenance of an accurate library of test cases covering project requirements.
  • Creating automation scripts for regression testing
  • Conduct various tests like Functional Testing, Regression Testing, Retesting, System Testing, Integration Testing, Smoke Testing and Sanity Testing, etc.
  • Identify, report and prioritize defects and work with the development team to locate and assist in resolving defects.
  • Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
  • Document, track and escalate issues as appropriate, using Microsoft VSTS or similar tools/means.
  • Conduct testing on different environments and platforms
  • Support production deployment of applications and perform “validation testing” during the off-hours maintenance windows.
  • Senior QA: mentor the Jr. team members – interpersonal and work related issues.

Requirements:

  • 5+ years related software testing or systems quality assurance experience.
  • Minimum 2 years of experience in Automation Testing.
  • Minimum 1 Year of experience in Performance testing.
  • Have working experience on Load Testing.
  • Knowledge of different testing methodologies and applicable best practices.
  • Experience reviewing and commenting on product specifications
  • Experience working with cross-functional teams including BA and support.
  • Knowledge of Tools like Selenium, JMeter, Gatling or other automation tools.
  • Experience in scripting, programing / coding.
  • Work with the Support organization to Investigate and resolve customer escalation issues.
  • Pro-actively identify trends on customer reported issues and identify any QA improvements that may be required.
  • Strong, engaging leader, not afraid to challenge and inspire, who is equally strong and skilled as a team member.
  • Excellent interpersonal and communications skills required.

Supervises: None

 REPORTS TO: Product Owner

PERSON OVERVIEW

 Qualification: Graduate/Post Graduate in any stream of engineering or equivalent, MCA, MSc (CS)

 Experience: 2 – 3 years

Essential Attributes (Experience / Exposure characteristics)

  • Understanding of SDLC and STLC,
  • Good Knowledge on Agile Methodologies.
  • Technical background and an understanding of the Healthcare industry
  • Database skills, mainly in Oracle and SQL Server
  • Good experience with different Operating Systems, with emphasis on Unix variants.
  • Must demonstrate an understanding of IP networking, protocols such as HTTP and HTTPS, firewalls, routers, etc.

Functional / Technical Competencies:

  • Good development/scripting skills in common languages like any programing language (VB, JAVA, PERL, C++, etc)
  • Good understanding of object oriented programming c, c#, J2EE architecture, .NET, etc
  • Knowledge of automated testing tools, like WinRunner, QTP, Rational Robot, Ruby, Selenium etc.
  • Ability to manage and prioritize multiple, diverse projects simultaneously

Behavioral Competencies: Excellent communication skills, Interpersonal skills, Ability to work in a team, Collaborate, people management

Role description:

QA Automation and manual testing Engineer part of a UAT Testing team. Project is using agile/ scrum methodology. Main duty to handling and mentoring UAT testing team. Work and Guide for building automation framework and maintenance.

Responsibilities:

  • Motivate and mentor team members and help them in their development progress.
  • Review software documentation to ensure technical accuracy
  • Provide accurate QA estimates for product releases, Automation scripting etc.
  • Perform hands-on QA activities i.e. automation, validation of test plans and estimations.
  • Create and validate test plans along with team.
  • Ability to adjust priorities and realign team members that meets business needs.
  • Guide the team on various processes and procedures that enhance productivity.
  • Identify all waste, cut them down and champion automation testing.
  • Responsible for Automation team and UAT team.

Requirements:

  • 5+ years related software testing or systems quality assurance experience.
  • Minimum 2 years of experience in Automation Testing.
  • Minimum 1 Year of experience in Performance testing.
  • Have working experience on Load Testing.
  • Knowledge of different testing methodologies and applicable best practices.
  • Experience reviewing and commenting on product specifications
  • Experience working with cross-functional teams including BA and support.
  • Knowledge of Tools like Selenium, JMeter, Gatling or other automation tools.
  • Experience in scripting, programing / coding.
  • Work with the Support organization to Investigate and resolve customer escalation issues.
  • Pro-actively identify trends on customer reported issues and identify any QA improvements that may be required.
  • Strong, engaging leader, not afraid to challenge and inspire, who is equally strong and skilled as a team member.
  • Excellent interpersonal and communications skills required.

PurposePerforms administrative duties for executive management. Responsibilities may include screening calls; managing calendars; making travel, meeting and event arrangements; preparing reports and financial data; training and supervising other support staff; and customer relations. Requires strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. Sensitivity to confidential matters may be required.Preferred Skills

    • Reporting Skills
    • Administrative Writing Skills
    • Microsoft Office Skills
    • Managing Processes
    • Organization
    • Analyzing Information
    • Professionalism
    • Problem Solving
    • Supply Management
    • Inventory Control
  • Verbal Communication

Location: USAInterested candidates should email resume to jobs@exxat.com Exxat, LLC is an equal opportunity employer!

PurposeWe are looking for a Customer Success Representative (CSR) to work with with current and prospective clients to grow our customer base and increase customer satisfaction overall. The CSR will work from home. Most client interactions will be online or via telephone. Our company is growing quickly so the CSR will need to be ready to adapt to changes as they occur.Position ResponsibilitiesThe CSR will be expected to:

    • Be highly knowledgeable about our products
    • Provide the highest level of customer support to users
    • Act as a liaison between our users and our development team
    • Work as a team with other staff members
    • Perform product demonstrations for prospective clients
    • Perform some administrative tasks
  • And do a little bit of everything else!

Position RequirementsThe ideal candidate will:

    • Be highly motivated to make the customer happy
    • Be a team-player
    • Be detail-oriented
    • Have excellent communication skills
    • Be ready for anything
    • Have a solid, relevant work history
  • Experience with higher education and/or clinical education preferred!

Location: USAInterested candidates please send a resume and cover letter to jobs@exxat.com Exxat, LLC is an equal opportunity employer!

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